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What firekirin Does With Your Data

Your account data on firekirin — whether you're accessing the platform from Detroit or anywhere in an eligible state — is handled under a clear privacy policy: we collect what we need to operate your account, nothing more.

Account Data ProtectedPayPal & Venmo TransactionsNo Third-Party Data SalesState-Eligible Accounts Only
firekirin What firekirin Does With Your Data
HOW WE PROTECT

How We Keep Your Account Data Secure

Account security and data protection are built into how firekirin runs, not layered on afterward. Encryption covers the connection between your device and firekirin, so your account credentials and the payment confirmation signals from PayPal, Venmo, and Play+ aren't exposed in transit. Login flows include authentication steps that confirm your identity before access is granted. We don't hold payment credentials — those stay with the payment providers. Your data is retained only while your account is active or as applicable law requires.

Encryption in Transit All data between your device and firekirin travels encrypted — that covers account credentials, session data, and the payment confirmation signals from PayPal, Venmo, and Play+.
Cookie Controls Cookies on firekirin track session preferences and account activity. Manage cookie settings through your browser; some core account features rely on session cookies and may not work without them.
Data Retention Policy We hold your records while your account is active and as long as applicable law requires. For inactive accounts, reach out to support to understand the specific retention schedule that applies.
Your Data Rights You can request a copy of your data, ask for corrections to inaccuracies, or submit a deletion request — all through your account dashboard or the support email in settings.
REACH OUR TEAM

How to Contact Us About Privacy

Privacy questions about your account data don't need a phone call or a formal written request. Our support team handles data access requests, deletion inquiries, and questions about how your PayPal, Venmo, or Play+ payment records are stored and for how long. Reach us through live chat inside your account dashboard, or use the support email listed in your settings. We route privacy-specific requests separately from general account questions — most receive a reply within a few business days from the date of submission.

Team online

Live Chat

Reach us through the live chat channel in your account dashboard for data access requests, deletion inquiries, and questions about how your payment records are stored and for how long.

Email Support

Send privacy requests to the support email shown in your account settings; include your registered name, email address, and a brief description of the specific data concern you're raising.

Account Settings

Some data controls are available directly in your account settings, including communication preferences and a route to request a summary of the data we hold on your account.

Common Privacy Questions Answered

The questions below cover what comes up most often around data rights, account records, and payment privacy. If you've connected your PayPal, Venmo, or Play+ wallet, understanding what we actually store — versus what those payment providers handle on their own infrastructure — is one of the clearest things we can address here. Your data rights don't change based on how you fund your account. If your question isn't covered below, reach us through live chat or the support email from your dashboard.

We collect your name, email address, date of birth, and identity verification documents. Payment data through PayPal, Venmo, or Play+ stays with those providers — we receive only a transfer confirmation, not your wallet credentials.

We don't sell your personal data to anyone. Limited data reaches identity verification vendors and fraud-detection partners, strictly for their contracted service — they can't use it for marketing, resale, or any other purpose.

We retain your account data while it's active and as long as applicable law requires. To ask about or request deletion of your specific record, contact support through your account dashboard directly.

Submit a request through the support email in your account settings, or use live chat. Include your registered email and specify whether you're asking for access, a correction, or deletion of your data.

No. PayPal and Venmo process those transactions on their own infrastructure. We receive only a confirmation that a transfer completed — your wallet credentials, account numbers, and banking details never reach our servers.

Closing your account starts the standard data wind-down process. Some records are kept as required by applicable law. Contact support before closing if you want a clear picture of your specific retention timeline.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.